2013 Pope Air Force Base Spouse of the Year / President & Founder Bad Mother Advocate
Susan Reynolds was born in Richmond, Virginia, and has spent her life in the military community, growing up in an Army family and then marrying an Airman. Before moving to Pope Army Airfield, NC, Susan was an active volunteer in her military communities at Sembach Air Force Base, Germany, and Offutt Air Force Base, Neb. Susan started spouses groups, was an afternoon radio host on Armed Forces Network and coordinated care packages to send to deploying service members.
When Susan learned that her then-infant son Ian needed a cranial re-shaping helmet, she got a crash course on the inequities of healthcare policies within federal payer programs. This got her involved with the Children’s Hospital Association, National Military Family Association, Military Officers Association of America, and the American Academy of Pediatrics to advocate for military children’s healthcare. Through this collaboration these groups were able to identify coverage gaps in pediatric healthcare policies within TRICARE and the result was the passing of TRICARE for Kids and the provision being signed into effect in the National Defense Authorization Act of 2013. Susan and the TRICARE for Kids coalition continued to tirelessly advocate for vital updates to pediatric TRICARE policies.
Susan has guest blogged for MOAA and Disability.gov, been featured on “On the Record with Greta Van Susteren” and The Hill. She is the writer of the Homefront Operations column and blog for the Fayetteville Observer. Susan is a recipient of the Presidential Volunteer Service Award, was the first Air Force spouse and enlisted spouse to win the Cumberland County Military Child and Family Leadership Award. She has received numerous accolades from North Carolina’s electorate due to her “boots on the ground” perspective that has allowed elected officials a true glimpse into military family needs. Susan is the 2013 Pope AFB Military Spouse of the Year®, the 2014 Joan Orr Spouse of the Year recipient for the United States Air Force, and the 2015 Fayetteville Power Ladies Shero.
Susan’s continued commitment to children stems from her own background as a gifted learning disabled adult diagnosed with Attention Deficit Hyperactivity Disorder and Dyslexia. Because of this, she has a special understanding and sympathy for those who fall through the cracks. Susan has taken her disabilities and turned them into abilities, which led to her starting Bad Mother Advocate: Fighting for your Family.
2014 Armed Forces Insurance Army Spouse of the Year